Iniciativas demais
A agenda cresce, mas poucas escolhas saem dela.

Strategic Planning 2027 • Strategic Prioritization
The challenge is deciding what still deserves resources. Before finalizing the 2027 plan and budget, consider what to preserve, fund, reassess or remove from the agenda.
“Nem a execução perfeita corrige uma prioridade errada.”
Companies served by George Eich
Institutions and startup programs
Plans, requests and initiatives compete for the same budget and capacity. Without explicit trade-offs, a company may deliver a lot while committing capital, time and margin to less relevant initiatives.
A agenda cresce, mas poucas escolhas saem dela.
Approved priorities exceed the available budget.
Requests from different departments compete for the next investment.
É mais fácil incluir um projeto do que retirar outro.
The aim is not to add more projects to your strategic plan. It is to compare alternatives and determine what deserves resources, considering relevant customer needs, available capacity and the potential to create and capture value.
Protect the priorities that sustain value in the current business.
Choose initiatives that justify competing for budget and capacity.
Examine alternatives that still need evidence or a change of direction.
Identify what does not justify new commitments right now.
The analysis supports leadership decisions. Scope, sample and deliverables depend on the challenge and are defined in a proposal.
Choose the topic closest to your situation to include that context in the form. The conversation focuses on a real decision rather than a generic package.
Does your situation not fit any of these topics? Describe the context of your decision in the form.
STRATEGIC PRIORITIZATION 2027
O Institute começa entendendo which alternatives are competing for resources. Some decisions can be addressed through focused prioritization; others require the Strategic Prioritization Study, with investigation of customer needs and executive analysis. Scope is defined after the conversation, without requiring the company to rebuild an existing strategic plan.
Quero discutir minha decisãoAmplitude
The proportion of the researched customer base that has or prioritizes the need. Incidence is evidence, not the whole meaning of relevance.
Peso econômico
How much of the analyzed revenue is associated with the need, when appropriate data is available.
Fulfillment
How customers perceive fulfillment of needs, using ICAN where included in scope.
Leitura integrada. These indicators help interpret relevant needs and discuss resources across Core Business, Expansion and Innovation. Not every engagement includes every research instrument.
Na conversa inicial, examinamos a decisão, as alternativas e as informações já disponíveis. O trabalho posterior depende da investigação realmente necessária.
We explore the decision, competing resources, decision-makers and what is already known.
Depending on the decision, we propose focused prioritization or a Strategic Prioritization Study with customers.
We interpret relevance, capacity and value potential to guide choices, using the Value Matrix where appropriate.
Where useful, we also examine how to monitor change and revisit priorities across the cycle.
Recording requests alone is not enough. Investigation assesses needs in the company's context, and where available combines customer incidence, economic significance and perceived fulfillment.
Explore the study applied to companiesTHE NEED GAP 2026 · PROPRIETARY RESEARCH
of needs analyzed were prioritized by fewer than 30% of customers das respectivas bases.
Source: George Eich · The Need Gap 2026. This finding describes the sample studied and is not a statistical estimate of the entire Brazilian market.
The Need-Based Value Matrix helps determine where to preserve, expand or create value by examining relevant needs, delivery conditions and opportunities for economic capture.
CORE BUSINESS
Which needs protect retention, revenue and margin and must continue to be met?
EXPANSÃO
Which customer needs and groups justify entering new markets, segments or offerings?
INOVAÇÃO
Which unmet needs justify developing solutions with a plausible return?
Studies of different respondents and samples show why choosing and funding priorities can be difficult. They contextualize the problem; they do not predict your company's outcomes.
Results observed in specific contexts. The analysis does not guarantee future performance.
+245%
A review of the ICP, roadmap and investments was guided by customer needs. In the reported case, NDR was 242%.
10%
In less than three months, initiatives emerging from customer-needs analysis accounted for 10% of revenue for the period.
2×
O reposicionamento foi orientado pela descoberta de motivadores de compra diferentes dos assumidos internamente.
8 países
A relevant need led to testing a new solution with existing customers in eight countries during the period observed.
Fonte: aplicações documentadas pelo George Eich Institute. Resultados dependem de contexto e execução.
Ver os casos completos“We gained a more strategic view of the product and were able to prioritize the roadmap and the company’s positioning.”
“The workshop was extremely structured, with clear examples fully aligned with our needs.”
“I realized how much bias we had introduced into our strategy, overlooking [...] what customers actually wanted.”
“Understanding how my customers see our solution and their specific needs.”
“To this day, the best methodology and tool I have seen for understanding innovation from the customer's perspective.”
“The method made all the difference in how we understood and applied the concepts.”
“Foi incrível! A abordagem prática, com teoria na prática, foi sensacional.”
“A ferramenta utilizada realmente ajudou na execução da atividade.”
“Conseguimos identificar novas frentes de crescimento.”
10 / Quem conduz
Founder of the George Eich Institute
Criador da Need-Based Decision Science
For over a decade, George has worked in strategy, prioritization and execution. After founding CoBlue, an early OKR company in Latin America, he focused his research on a question that comes before execution: o que realmente merece se tornar prioridade estratégica?
“The decision comes before the effort.”
The first conversation establishes what needs to be decided. It is not an automatic sale of research or a new strategic plan.
NEXT DECISION
Briefly describe the decision, investment or challenge you need to assess. We will follow up to understand your needs and agree on an appropriate scope.
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We will contact you to discuss your decision and next steps.