George Eich Institute / Strategic Prioritization Study

For Companies · Practical Application

STRATEGIC PRIORITIZATION STUDY

Discover which customer needs justify resources now and turn evidence into decisions about positioning, product, innovation, and growth.

In the Institute’s public study, 80,32% of the needs that reached the quantitative stage were not prioritized by even 30% of their respective respondent bases. The question is which needs deserve strategic treatment in your company.

A priority order based on your own customer base.

STRATEGIC PRIORITIZATION STUDY ◆ EVIDENCE, NOT OPINION ◆ VALUE AT STAKE ◆ 2027 DECISION MAP ◆ STRATEGIC PRIORITIZATION STUDY ◆ EVIDENCE, NOT OPINION ◆ VALUE AT STAKE ◆ 2027 DECISION MAP ◆ 

We do not help your company find more ideas. We help identify which needs deserve to become investment.

What it is

One study, one clear direction.

The Strategic Prioritization Study applies Need-Based Decision Science to your customer base. Your company helps choose what will be investigated. Customers then reveal what they actually prioritize and how well those needs are being met. The result is a map for deciding what to preserve, where to invest, what would require market education, and what should be removed from the agenda.

"We turn your customers’ needs into a priority order for the company."

Explore the methodology See the public study
The Five Questions

The study answers, objectively.

Five decision questions, each answered with evidence from your own customer base.

What should we preserve?
Which needs sustain the Core and are already well served.
Where should we invest?
Which needs show the greatest Leverage potential, combining relevance with a Need Gap.
What should we educate or eliminate?
Which needs would require building demand, and which do not justify resources right now.
Who should we create for?
Which customer groups share similar priorities, forming Need-Based ICPs.
Where should we position?
Which needs are strong enough to support a relevant market position.
What You Receive

Four deliverables to decide priorities.

Needs and Priorities Map
The needs discovered, those selected for investigation, and how priority is distributed across the customer base.
Four-Quadrant Map
Classification into Core, Leverage, Educate, and Eliminate, with the criteria used for each decision.
Need-Based ICP and Positioning
Groups that share priorities and needs capable of supporting a relevant position.
Executive Decision Agenda
Recommendations on what to preserve, test, invest in, review, or remove from the agenda.
How It Works

From the first contact to the result.

01
Initial conversation
We understand your context, sector, and what your leadership team wants to discover through the study.
60 minutes
02
Needs discovery
Stakeholder interviews typically identify 70 to 150 needs before any quantitative prioritization.
Qualitative stage
03
Company selection
Leadership selects roughly 25 needs that make the most sense to investigate at the company’s current strategic moment.
Executive workshop
04
Customer prioritization
Customers indicate which needs are priorities now. ICAN measures the level of fulfillment only among respondents who selected each need.
2 to 3 weeks
05
Classification and decision
We combine Volume and ICAN with the business context and organize needs into Core, Leverage, Educate, and Eliminate.
Analysis + executive session

From start to finish, in 3 to 6 weeks, with proprietary technology supporting research, data cross-analysis, and interpretation.

Who It Is For

Built for those who make the decisions.

CEOs and Founders

Who need to know where to concentrate resources in the next strategic cycle.

Boards and Investors

Who want objective evidence before approving investment or expansion.

VPs of Product and Growth

Who need real data to justify roadmap priorities.

Innovation Leaders

Who are looking for value territories not yet explored by competitors.

Real Results

What the methodology has already produced.

International Expansion
Confidential company

"From more than 70 needs discovered, 25 were selected for the study. One Leverage need led to a test solution that acquired customers in eight countries."

8 countries
With customers for the new solution
60 days
From test to international expansion
Repositioning
Confidential company

"The purchase driver of the best customers was different from the company’s positioning. The company adjusted its direction and doubled revenue during the observed period."

2×
Revenue after the adjustment
9 months
Time to the observed result
Evous
Erick Iucksh, Co-Founder and CEO

"The methodology supported redefining the ICP, aligning the roadmap with customer needs, and removing investments that were misaligned with those needs."

245%
ARR growth in 2025
242%
NDR in 2025
PSA
Márcio Spagnolo, CEO, Profissionais SA

"The needs of speakers and buyers were treated separately and led to an innovation committee guided by the mapped opportunities."

10%
Of the period’s revenue came from the mapped initiatives
<3 meses
To achieve the result
See full cases
You Are Here

The first step of four.

01
Strategic Prioritization Study
We identify where the value is.
02
Strategy & Advisory
We structure what to do with it.
03
Execution System
We turn direction into priorities.
04
Capability Building
We teach your team to do it independently.
Frequently Asked Questions

Before you begin.

How long does the full Strategic Prioritization Study take?

From the initial conversation to the results presentation, the process takes three to six weeks, depending on scope, customer-base size, and survey response speed.

How many customer responses do I need for a reliable result?

We define the ideal sample with the company during the needs-mapping stage, considering the size of the customer base and representation by segment.

Does the study replace strategy consulting?

No. The study produces the evidence and priority order that come before the decision. Strategic advisory can be engaged separately when needed.

Is my customer data protected?

Yes. The survey is conducted with explicit consent from each respondent, and data is handled in aggregate in the reports delivered to leadership.

Does the study work in any industry?

The methodology has been applied in technology, professional services, industry, and other sectors. What changes is the set of needs investigated, not the prioritization process.

Is there value your company is still not capturing?

Send an email with your company name, industry, and the main strategic challenge you want to solve. Our team will reply within two business days.

contato@georgeeich.com · +55 47 99133 4687